Our trekking poles come with a limited lifetime warranty on any manufacturing defects for 2 years. Your poles have been hand built in our Portland workshop and have been inspected at every stage to make sure they are the best they can be for you.
We offer repairs on poles older than two years on a case by case basis. To see if your poles can be repaired, please file a warranty claim through the support portal or contact [email protected]. Do not send in poles for repair without contacting us first.
All bonds and parts are covered under warranty. If you believe you have an issue with a component, part or bond (glue), please submit a claim.
Our warranty does not cover carbon fiber breaks or lost parts. Spare parts can be found here.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article